AI for guest communication

Your properties, on autopilot

Kari, your AI receptionist, looks after every guest instantly, in their language, at any hour, with each property's real information. Your team supervises from a single inbox and steps in only when needed.

Arrival day
S Sophie ยท Villa Mar Azul Kari is replying
Kari
It's here! ๐Ÿ 
Villa Mar Azul ยท Location shared
Hi Sophie! I am Kari, from Villa Mar Azul ๐Ÿ‘‹ Today is your arrival day: check-in starts at 3:00 pm and this is the exact location. Anything I can help with? 11:02
Thanks! We are in ๐Ÿ˜ What is the Wi-Fi password? 16:24
Kari The network is "VillaMarAzul" and the password is "solymar2026". It is also written next to the router, by the entrance ๐Ÿ™‚ 16:24
And any recommendation for dinner nearby? 16:25
Kari A 5-minute walk away you have La Barca del Puerto: rice dishes and fresh fish. It tends to fill up, so booking ahead is a good idea. 16:25
Thanks a lot, Kari! ๐Ÿ™Œ 16:26
Kari My pleasure! Whatever you need, I am here at any hour ๐Ÿ™‚ 16:26
All handled by Kari, without you lifting a finger
Type a messageโ€ฆ

Your guests ask in their language. Kari answers in all of them.

What time is check-in? Le parking est-il inclus ? Wie lautet das WLAN-Passwort? Possiamo lasciare le valigie? ยฟAceptรกis mascotas? Is er een supermarkt in de buurt? A que horas รฉ o check-out? Finns det luftkonditionering? Czy jest winda? ้ง…ใพใงใฉใฎใใ‚‰ใ„ใงใ™ใ‹๏ผŸ
Sound familiar?

A hundred conversations, the same ten questions

Every property adds messages. And your team deserves better than repeating the Wi-Fi password.

The same question, again

Wi-Fi, check-in, parking. Multiplied by every property you manage.

At any hour

Messages don't keep a schedule. Your team does.

Everything scattered

WhatsApp, Booking, Airbnb, the PMSโ€ฆ and your team in the middle, copying and pasting.

What it solves

Get your team's hours back

Karibai handles the conversation so your team can handle the business.

Stop juggling tabs

One inbox for everything: every guest, booking, and conversation with its context. WhatsApp, Booking, or Airbnb, in a single place.

The night shift, covered

Kari answers instantly with each property's real information, whatever the time. Nobody on your team has to be on call.

Ahead of every question

Never repeat yourself again

Who arrives today, without opening the PMS

Night coverage without a night shift
24/7
Conversations that no longer interrupt your team
81%
Languages nobody has to translate
140+
Focus

Your team only sees what matters

A single inbox, sorted by what needs human attention. The rest is already resolved.

Everything in one inbox
WhatsApp, Booking, or Airbnb: every conversation with its guest, its booking, and its context.
Prioritized by tone and urgency
Kari reads the tone of every conversation: an upset guest or an urgent issue moves to the top, with a heads-up.
Human control in one click
If Kari is unsure or the guest asks for a person, your team gets the conversation with the full history. You jump in and out whenever you want.
How it works

Up and running in three steps

No odd installs, no weeks of setup.

  1. 1

    Connect your PMS and WhatsApp

    Link your PMS and your business WhatsApp number in a few minutes. We take care of the technical side.

  2. 2

    Complete your property profiles

    Properties and bookings flow in from your PMS on their own. You add what only you know: house rules, Wi-Fi, recommendations.

  3. 3

    Rest easy

    Kari handles the chat while you supervise from the inbox. If something needs your touch, it alerts you and you jump in with one click.

Security

Your data, in good hands

We comply with European regulations so you don't have to worry about a thing.

Data protection

We handle all data in line with European data protection rules.

EU AI Act

Guests always know they're talking to an AI and can ask for a person when they need one. Conversations never train models and are never sold.

Data hosted in Europe

Your information and your guests' is stored and processed within the European Union.

Always protected

Encrypted in transit and at rest, with access limited to the people on your team.

Frequently asked questions

If you still have questions, reach out to us.

Do I have to change my WhatsApp number?

No. You connect your own WhatsApp Business number and your guests keep writing to the same one as always. The number is yours, not ours.

What happens if Kari does not know an answer?

It never makes one up. If it is unsure, things get tricky, or the guest asks to talk to a person, it alerts your team and hands over the conversation with full context.

Can I step into a conversation?

Always. Take over with one click and Kari steps aside instantly; when you are done, hand it back and it picks up where you left off.

How long does it take to get started?

A few minutes to connect your PMS and your WhatsApp; properties and bookings flow in on their own. Kari handles messages from the very first one, and you complete the property profiles at your own pace.

Which languages does Kari speak?

Your guest's, automatically. It detects the language of every message and replies in it, across more than 140 languages.

What about my guests' data?

It is processed under the GDPR, hosted in Europe, and never used to train AI models or sold to third parties.

Put your properties on autopilot

Join now and let Kari welcome your next guest.

Request a demo
We help you set everything up, end to end Fast support, from people and in your language The product evolves with you and your business